Our Aim
JCSM is a national Sales Agency that partners with FMCG companies, to maximise sales through multiple sales channels in Australia.
We are dedicated to building and growing client brands via strategic sales partnerships and outstanding in-market execution. We offer tailored services to meet specific client needs.
Our aim is to always exceed the expectations of our clients and customers. We have significant experience and knowledge of FMCG markets in Australia, and pride ourselves on delivering outstanding customer service.
Our Experience
JCSM was originally appointed by Johnson and Johnson Pacific in 2010 as their exclusive national sales distributor for the Commercial Channel.
Since then, JCSM has expanded to partner with more market leading brands, to drive growth through multiple sales channels in Australia.
The development of our brand portfolio places us with expertise in a number of key categories – Healthcare, Baby & Kids, and Medicinal / OTC.
JCSM is managed by John Cortazzo. John’s sales experience spans 30 years. He has worked for iconic companies such as Coles Myer, Colgate Palmolive, Lion Nathan and Johnson and Johnson Pacific.
The team at JCSM has also grown, delivering new capabilities in Sales, Marketing, and Customer Service.
Our Services
- Key Account Management – (ranging, distribution, pricing, promotions, new products)
- Management of customers orders, deliveries, invoicing, claims and queries
- Coordination of field sales activities to deliver in-store execution
- Direct sales of products to approved Wholesale Distributors / Re-Sellers
- Clearance of excess stocks
- Strategic brand & sales planning
- Strategic retail customer partnerships
- Targeted & sustained distribution
- Speed to market
- Shelf management
- Point of purchase activations
- Product training
- Promotional planning and submissions
- Personal, hands-on coordination of orders
- Quick response to order queries
- Fast and efficient product deliveries
- Customer invoicing
- Hold a NSW Health Drug Licence
- Management of Accounts Receivables
- Order turnaround in line with manufacturer delivery times
- Retailer Compliance
Our Team
John Cortazzo
Director
John has over 30 years’ experience in business development, customer management, field activation, new channel optimization, export sales, and distributor partnerships.
David Kirby
General Manager
David is an experienced business leader, specializing in sales, marketing, strategy development and sales training.
Virginia McCrea
Business Development Manager
Virginia is dedicated to building key customer relationships and driving outstanding sales outcomes. She has a strong understanding of a wide variety of product categories, and broad experience in working with fast moving consumer brands.
Jason Raz
Business Development Manager
Jason manages key customer and supplier relationships and is passionate about driving brand growth. He understands and maximises the critical elements of in-store execution, ensuring key account plans are driven to the shopper
Elena Cortazzo
Administration Manager
Elena has been involved with JCSM since 2009 overseeing all aspects of the company’s administration, sales support and finance departments.
Yoselyn Montenegro
Sales Support Coordinator
Yoselyn has over 15 years’ experience in supporting product development, international sales and events. She has been with JCSM for over 6 years and is responsible for sales support and delivering a high level of customer service to our clients in areas such as product development, order management and invoicing.
Rochelle Sergio
Pricing and Finance Coordinator
Rochelle has been with JCSM for over 3 years and came to us with over 8 years’ experience in export sales and dealing with international freight forwarders. She is responsible for supporting product pricing and promotional support as well as maintaining the data within our ERP system.
Grace Casinillo
Sales Support Coordinator
Grace comes to JCSM with over 10 years’ experience in client relationships, marketing and sales support. She brings excellent customer service skills to her role and is responsible for customer liaison, sales support, orders, coordination of deliveries and invoicing.