JCSM is a national Sales and Distribution Agency that partners with FMCG companies, to maximise sales through multiple sales channels in Australia such as petrol and convenience and independent wholesalers.
We are dedicated to building and growing client brands via strategic sales partnerships and outstanding in-market execution. We offer tailored services to meet specific client needs.
Our aim is to always exceed the expectations of our clients and customers. We have significant experience and knowledge of FMCG markets in Australia, and pride ourselves on delivering outstanding customer service.
Our Experience
JCSM was originally appointed by Johnson and Johnson Pacific in 2010 as their exclusive national sales distributor for the Commercial Channel.
Since then, JCSM has expanded to partner with more market leading brands, to drive growth through multiple sales channels in Australia.
The development of our brand portfolio places us with expertise in a number of key categories – Healthcare, Baby & Kids, and Medicinal / OTC.
JCSM is managed by John Cortazzo. John’s sales experience spans 30 years. He has worked for iconic companies such as Coles Myer, Colgate Palmolive, Lion Nathan and Johnson and Johnson Pacific.
The team at JCSM has also grown, delivering new capabilities in Sales, Marketing, and Customer Service.
Our Services
- Key Account Management – (ranging, distribution, pricing, promotions, new products)
- Management of customers orders, deliveries, invoicing, claims and queries
- Coordination of field sales activities to deliver in-store execution
- Direct sales of products to approved Wholesale Distributors / Re-Sellers
- Clearance of excess stocks
- Strategic brand & sales planning
- Strategic retail customer partnerships
- Targeted & sustained distribution
- Speed to market
- Shelf management
- Point of purchase activations
- Product training
- Promotional planning and submissions
- Personal, hands-on coordination of orders
- Quick response to order queries
- Fast and efficient product deliveries
- Customer invoicing
- Hold a NSW Health Drug Licence
- Management of Accounts Receivables
- Order turnaround in line with manufacturer delivery times
- Retailer Compliance
Our Team
John Cortazzo
Director
John has over 30 years’ experience in business development, customer management, field activation, new channel optimization, export sales, and distributor partnerships.
Jason Raz
National Business Development Manager
Jason manages key customer and supplier relationships and is passionate about driving brand growth. He understands and maximises the critical elements of in-store execution, ensuring key account plans are driven to the shopper
Dan Crinion
National Sales Manager
Dan has a breadth of experience in the FMCG channel spanning over 22 years in Supplier, Retailer and Field Operations, working in sales management roles. His experience is a great fit for JCSM and our customers.
Alex Stefanovski
National Business Manager – Emerging Channels
Alex has over 15 years’ experience in international and domestic business development, marketing, product development, key account management and growth strategy across retail and e-commerce. Her experience also spans across B2B and B2C channels bringing a multi-faceted approach in understanding customer relationships and building strategic partnerships.
Yoselyn Montenegro
Administration Manager
Yoselyn has over 15 years’ experience in supporting product development, international sales and events. She has been with JCSM since 2011 and is responsible for overseeing all aspects of administration, sales support and finance departments.
Rochelle Sergio
Pricing and Finance Coordinator
Rochelle has been with JCSM for over 4 years and came to us with over 8 years’ experience in export sales and dealing with international freight forwarders. She is responsible for supporting product pricing and promotional support as well as maintaining the data within our ERP system.
Kasia Grytz
Sales Support Coordinator
Kasia comes to JCSM with 4 years’ experience in client relationships, logistics and sales support. She brings excellent customer service skills to her role and is responsible for customer liaison, sales support, orders, coordination of deliveries and invoicing.
Zoe Lee
Sales Support Coordinator
Zoe is an enthusiastic and customer-driven supply chain specialist with 14 years’ experience in sales support, inventory management and project management. She is responsible for supporting sales, order processing and customer enquiries.
Amrapali Labhane
Sales Support Coordinator
Amrapali has over 9 years of experience as National Key Account Executive and Business Development Executive across FMCGs, Telecom and Banking sector. She is responsible for supporting sales, order processing and customer enquiries.